HOW TO ACCESS US?

OUR PLEASE CALL ME SERVICE

Client Services
060 070 2095
Monday - Friday
08h00 - 16h30

Hospital, Specialist, Chronic Medication
060 070 2352
Monday - Friday
08h00 - 16h30

No Airtime? No Problem! Just send us a please call me and a call centre agent will call YOU.

OUR PRE-AUTHORISATION
CALL CENTRE
0861 083 084

We know not everything happens between 9-5, that's why our call centre operates 24/7/365 for your convenience.

OUR SATELLITE OFFICES

We like to be close to our members and give hands-on advice. That is why we operate in (almost) every corner of the country. These offices are fully equipped and members who visit them are assisted with any queries they might have. The personnel at these offices have direct access to Umvuzo Health's Head Office for any additional support.

OUR KEY ACCOUNT & AREA MANAGERS

Human interaction is important to us, hence we have Key Account and Area Managers in most of the 9 South African Provinces. They offer on-the-spot feedback and are there to assist you and maintain healthy relationships with you, our member.