No Airtime? No Problem! Just send us a please call me and a call centre agent will call YOU.
OUR PRE-AUTHORISATION CALL CENTRE 0861 083 084
We know not everything happens between 9-5, that's why our call centre operates 24/7/365 for your convenience.
OUR SATELLITE OFFICES
We like to be close to our members and give hands-on advice. That is why we operate in (almost) every corner of the country. These offices are fully equipped and members who visit them are assisted with any queries they might have. The personnel at these offices have direct access to Umvuzo Health's Head Office for any additional support.
OUR KEY ACCOUNT & AREA MANAGERS
Human interaction is important to us, hence we have Key Account and Area Managers in most of the 9 South African Provinces. They offer on-the-spot feedback and are there to assist you and maintain healthy relationships with you, our member.
Our willingness to listen
Our human touch
Our excellent approach to work
Our consistent dependability to our members
Our ability to find solutions beyond challenges
Our attitude helps us achieve the impossible
Our focus on creating strong bonds with our members